EyeConic Platform Terms of Service
Please review these terms carefully before accessing the platform, creating an account, or purchasing services.
Welcome to EyeConic Digital Distribution (“EyeConic,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the EyeConic website, platform, and related services (collectively, the “Platform”).
By accessing the Platform, creating an account, or purchasing services through the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and all policies incorporated herein by reference. If you do not agree to these Terms, you must discontinue use of the Platform immediately.
These Terms apply in addition to the EyeConic Exclusive Digital Distribution & Content Services Agreement, which governs the distribution of sound recordings and related rights through the EyeConic distribution system.
You must be at least eighteen (18) years of age to access or use the Platform. By accessing or using the Platform, you represent and warrant that you have the legal authority to enter into these Terms and that all information you provide to EyeConic is accurate and complete.
EyeConic reserves the right to refuse access to the Platform or its services at its sole discretion.
Certain features of the Platform require the creation of a user account. When creating an account, you agree to provide accurate, current, and complete information and to maintain the security of your account credentials.
You are responsible for all activities that occur under your account. If you believe your account has been compromised or accessed without authorization, you must notify EyeConic immediately.
EyeConic reserves the right to suspend or terminate accounts that contain false or misleading information or that violate these Terms.
The Platform provides tools and services designed to support independent artists and creators in managing digital music distribution and related promotional activities.
Services available through the Platform may include: digital music distribution management, release scheduling and metadata administration, performance analytics and reporting, marketing services and promotional campaigns, consulting and artist development services, and campaign strategy and advertising management.
EyeConic reserves the right to modify, update, suspend, or discontinue any aspect of the Platform or its services at any time. EyeConic does not guarantee specific results from the use of its services.
Access to certain features of the Platform may require a paid subscription. Subscription plans and pricing are displayed on the Platform at the time of purchase.
By purchasing a subscription, you authorize EyeConic and its third-party payment processors to charge your payment method for the applicable subscription fees.
Subscriptions renew automatically unless cancelled before the next billing cycle. You may cancel your subscription at any time through the billing portal associated with your account. Cancellation will take effect at the end of the current billing period.
Platform access provides access to EyeConic tools and services but does not guarantee specific commercial outcomes.
By submitting payment information through the Platform, you authorize EyeConic and its third-party payment processors to charge your payment method for all applicable fees associated with your use of the Platform.
EyeConic reserves the right to verify payment information and perform fraud prevention checks. All transactions are processed through secure third-party payment processors.
EyeConic reserves the right to refuse or cancel transactions if fraudulent or unauthorized activity is suspected.
All prices displayed on the Platform are in United States Dollars unless otherwise indicated. EyeConic reserves the right to modify pricing for services at any time.
Users agree to pay all fees associated with their use of the Platform. Failure to pay required fees may result in suspension or termination of services.
Except where required by applicable law, all payments made to EyeConic are non-refundable. This includes, but is not limited to: subscription fees, consulting services, marketing services, campaign services, advertising budgets, and administrative or setup fees.
By completing payment, you acknowledge that EyeConic begins providing services and access to the Platform immediately. Subscription cancellations apply only to future billing cycles and do not result in refunds for prior payments.
EyeConic may offer consulting services designed to assist artists with release planning, marketing strategies, audience development, and promotional campaigns.
Consulting services may include strategy calls, reporting reviews, campaign planning, and advisory services. Unless otherwise specified in a written agreement or Statement of Work, consulting services are billed according to the pricing presented at the time of purchase.
Once consulting services have commenced, fees are non-refundable. EyeConic does not guarantee specific commercial outcomes from consulting services.
EyeConic may provide marketing and promotional services including digital advertising campaigns, influencer marketing, playlist pitching, and promotional placements.
Certain marketing services require campaign budgets provided by the user. Campaign budgets may be used for advertising spend or promotional placements and are non-refundable once deployed.
EyeConic does not guarantee specific marketing results.
Users agree not to use the Platform to: upload infringing or unauthorized content, engage in fraudulent or deceptive practices, distribute illegal or harmful material, interfere with the operation of the Platform, or attempt to access systems without authorization.
EyeConic reserves the right to remove content or suspend accounts that violate these rules.
Users retain ownership of any content they upload to the Platform. By uploading content to the Platform, you represent and warrant that you have all necessary rights and permissions to distribute the content.
Distribution of sound recordings through the Platform is governed by the EyeConic Exclusive Digital Distribution & Content Services Agreement.
All technology, software, branding, and materials available through the Platform are owned or licensed by EyeConic. Users may not reproduce, distribute, modify, or reverse engineer any portion of the Platform without prior written permission.
EyeConic respects intellectual property rights and expects users to do the same. If you believe that content available through the Platform infringes your copyright, you may submit a copyright infringement notice including the information required under applicable law.
EyeConic reserves the right to remove allegedly infringing content and terminate repeat infringers.
The Platform may utilize proprietary or third-party infrastructure to deliver services. EyeConic reserves the right to change or replace underlying infrastructure providers at any time without notice.
EyeConic strives to maintain reliable access to the Platform but does not guarantee uninterrupted service. Service interruptions may occur due to maintenance, updates, or third-party service disruptions.
EyeConic shall not be liable for interruptions or delays in service.
Initiating a chargeback or payment dispute for services already rendered may result in suspension or termination of your account.
EyeConic reserves the right to recover disputed amounts and administrative costs associated with chargebacks.
EyeConic reserves the right to suspend or terminate accounts that violate these Terms, engage in fraudulent behavior, misuse Platform services, or initiate payment disputes.
Termination does not relieve users of payment obligations incurred prior to termination.
To the fullest extent permitted by law, EyeConic shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of the Platform.
You agree to indemnify and hold EyeConic harmless from any claims, damages, losses, or liabilities arising from your use of the Platform or violation of these Terms.
Any disputes arising from these Terms or your use of the Platform shall be resolved through binding arbitration in accordance with applicable arbitration rules.
Users agree to waive the right to participate in class actions or jury trials.
These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict of law principles.
EyeConic reserves the right to update or modify these Terms at any time. Updated Terms will be posted on the Platform. Continued use of the Platform constitutes acceptance of the revised Terms.
If you have questions regarding these Terms, please contact:
EyeConic Digital Distribution