Privacy Policy

Privacy Policy

This Privacy Policy (“Privacy Policy”) concerns EyeConic Digital Distribution LLC, a company organized under the laws of the State of Georgia, United States, with its principal place of business in Atlanta, Georgia (“EyeConic”, “We”, “Us”, or “Our”).

This Privacy Policy describes EyeConic’s personal data processing practices in connection with the digital distribution of music, marketing and promotional services, data analytics, platform services, and related products and services (collectively, the “Services”), whether provided through our website, dashboards, applications, APIs, or any other digital interfaces (collectively, the “Site(s)”).

We attach particular importance to the secure processing of data, confidentiality, and the protection of privacy and associated rights. Please take the time to read this Privacy Policy carefully.

By accessing the Site(s), using the Services, submitting your personal data, or entering into any agreement with EyeConic, you acknowledge that you have read and agree to the terms of this Privacy Policy.

This Privacy Policy is independent of third-party privacy policies, including but not limited to platforms such as Spotify, Apple, YouTube, Meta, Google, TikTok, Stripe, and others. EyeConic is not responsible for the privacy practices of third parties.

If you are an artist, producer, songwriter, manager, label, customer, user, partner, or visitor (collectively “User(s)”, “You”, or “Your”), this Privacy Policy applies to you.

Minors may not use our Services without the consent of a parent or legal guardian. Guardians are responsible for supervising usage.

We reserve the right to update this Privacy Policy at any time. Updates will be communicated via the Site or email where appropriate.

1. What Information Do We Collect and Why?

We collect and process personal data (“Data”) necessary to operate our Services, fulfill contractual obligations, and improve our platform.

We do not intentionally collect sensitive personal data, such as race, religion, health, or biometric data. You should not submit such information.

1.1 Personal Data

Depending on your use of EyeConic, we may collect:

• Full name and contact details, including email and phone number
• Billing information, processed securely via Stripe; we do not store full card details
• Business information, including company name, role, and tax information if applicable
• Account credentials and login information
• IP address and device identifiers

For artists and rights holders, we may collect:

• Stage names, artist names, and aliases
• Music recordings, artwork, metadata, and release information
• ISRC, UPC, publishing, and rights ownership data
• Lyrics, videos, and promotional content
• Biographies, images, and branding assets

Platform Data may include:

• Analytics, performance data, and campaign metrics
• Streaming, engagement, and audience data

1.2 Other Information

We also collect non-identifiable data such as:

• Device type, browser, and operating system
• Usage behavior, including pages visited and features used
• Marketing interaction data, including ads, clicks, and conversions
• Cookies, pixels, and tracking technologies
• Aggregated or anonymized data

2. How Do We Collect Your Data?

We collect data through:

• Account creation and onboarding
• Contracts and service agreements
• Payment transactions
• Website usage and interactions
• Marketing campaigns and analytics tools
• Third-party integrations, including DSPs and social platforms
• Communications, including emails, forms, and support requests

3. What Do We Use Your Data For?

We process your data to:

• Provide distribution and marketing services
• Deliver music to digital platforms, including Spotify, Apple Music, and others
• Process payments and subscriptions
• Manage user accounts and platform access
• Provide analytics and performance insights
• Execute marketing campaigns and audience targeting
• Improve platform functionality and user experience
• Prevent fraud and maintain platform security
• Comply with legal and contractual obligations

4. Legal Basis for Processing

We process data based on:

• Contractual necessity
• Legitimate business interests
• Legal obligations
• Your consent, where applicable

5. Who Receives Your Data?

Your data may be shared with:

Service Providers

• Payment processors, including Stripe
• Distribution partners, including Vydia and DSPs
• Cloud infrastructure and hosting providers
• Marketing and analytics platforms

Business Partners

• Brands, agencies, and campaign collaborators

Legal Authorities

• When required by law or to protect rights

We do not sell your personal data.

6. Data Retention

We retain data only as long as necessary to:

• Provide services
• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes

When no longer needed, data is deleted or anonymized.

7. International Data Transfers

Due to the global nature of music distribution, your data may be processed in multiple countries, including the United States.

We take appropriate measures to ensure data protection consistent with applicable laws.

8. Security Measures

We implement industry-standard safeguards, including:

• Secure servers and infrastructure
• Encryption, including SSL
• Restricted access controls
• Contractual confidentiality obligations

However, no system is 100% secure.

9. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Object to processing
• Withdraw consent
• Request data portability

To exercise your rights, contact:

support@eyeconicdistro.com

10. Data Breaches

In the event of a data breach, we will take appropriate action and notify affected users where required by law.

11. Third-Party Platforms

Our Services integrate with third-party platforms. We are not responsible for their data practices.

12. Contact

EyeConic Digital Distribution LLC

Email: support@eyeconicdistro.com

Website: https://eyeconicdistro.com